Certificate in Managing Subject Access Requests

Certificate in Managing Subject Access Requests - Gold

If you want to improve how you manage DSARs, you have come to the right place! This is an essential course for anyone seeking to effectively handle Data Subject Access Requests (DSARs).

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Gold Level Bonus Material

In addition to the core material, take a look at what else you get at Gold Level

Digital DSAR Response Template Pack

A digital template pack of 23 response letters for use when responding to Data Subjects about their DSARs. Single User / Company Licence valued at £200.00.
Managing Subject Access Requests (Paperback)

A paperback copy of the excellent Managing Subject Access Requests book by Stephen Massey & Catriona Leafe. Paperback retails at £14.99 on Amazon and other good book stores.

Who is this Course For?

The Certificate in Managing Subject Access Requests course is ideal for:

Data Protection Officers (DPOs) looking to expand their expertise in handling DSARs and ensuring compliance with data protection regulations
Data protection professionals seeking to enhance their skills in managing DSARs and navigating complex data protection laws
Human Resources (HR) personnel responsible for handling employees’ personal data and responding to DSARs within their organisation
IT professionals involved in the management and retrieval of personal data, who want to improve their understanding of DSAR processes and best practices
Business owners and managers aiming to ensure their organization’s data protection processes are compliant and efficiently handle DSARs to maintain trust with customers and employees

What will I learn?

The Certificate in Managing Subject Access Requests course is a practical course, you will learn:

The legal requirements and regulations surrounding Data Subject Access Requests (DSARs)
How to streamline your organisation’s DSAR processes
Techniques for verifying DSARs
How to identify, locate, and retrieve personal data in response to a DSAR
How to assess and redact sensitive information while handling DSARs
Best practices for securely communicating retrieved data back to the individual
How to deal with complex DSAR cases
Real-life examples and case studies to illustrate effective DSAR management
Strategies to minimise the risk of non-compliance and build trust with customers
Tips for improving overall efficiency in handling DSARs, regardless of your experience level in the field of data protection

What Learning Support is Available?

We understand that learning can be challenging. That's why, as a student of our Managing Subject Access Requests (Gold) course, you'll have access to:

Support Discussions: Connect with peers and our experts to ask questions, share experiences and seek guidance.
Quizzes and Independent Learning Exercises: Reinforce your learning through quizzes and hands-on exercises that embed knowledge effectively.
Flexible Learning: With 12 months access to the course material, and as a self-paced online course, you can learn at your own speed ensuring that you fully grasp each concept.
8 Hours of CPD and a Course Completion Certificate (subject to completion of all modules and a score of at least 60% in all end of module quizzes)

Want More...?

Check out Platinum Package.

£699.00

Certificate in Managing Subject Access Requests - Platinum

All the material in Silver and Gold plus 7 hours of email-based DSAR consultancy valued at £700.00 (Separate Terms and Conditions apply).

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Course Curriculum

1. Welcome!
2. Who is this training for?
3. Key Terms & Information
4. Before we begin ...
1. 1.00 - Section One - Background & Theory - Introduction
2. 1.01 - Data Protection Principles
3. 1.02 - Data Subject Rights
4. 1.03 - The Right to Access (in brief!)
5. 1.04 - Reducing the Data Subject Access Request Burden
6. 1.05 - Dealing with Complexity
7. 1.06 - Enforcement
8. 1 - Background & Theory - Test Your Knowledge!
9. 1 - Background & Theory - Independent Learning
10. 1 - Background & Theory - Independent Learning - Model Answers
11. 1.07 - Section One - Background & Theory - Summary
1. 2.00 - Section Two - Information Governance - Introduction
2. 2.01 - What is Information Governance?
3. 2.02 - Article 25 - Data Protection by Design & Default
4. 2.03 - Record of Processing Activities (RoPA)
5. 2.04 - Data Protection Impact Assessment
6. 2.05 - Internal Roles & Responsibilities
7. 2.06 - Processor Roles & Responsibilities
8. 2 - Information Governance Primer - Test Your Knowledge!
9. 2 - Information Governance Primer - Independent Learning
10. 2 - Information Governance Primer - Independent Learning - Model Answers
11. 2.07 - Section Two - Information Governance - Summary
1. 3.00 - Section Three - The Right to Access Fulfilment Model - Introduction
2. 3.01 - The Electronic Discovery Reference Model and The Right to Access Fulfilment Model
3. 3 - The Right to Access Fulfilment Model - Test Your Knowledge!
4. 3.02 - Section Three - The Right to Access Fulfilment Model - Summary
1. 4.00 - Section Four - Accountability - Introduction
2. 4.01 - Leadership
3. 4.02 - Transparency
4. 4.03 - Culture
5. 4.04 - Improvement
6. 4 - The Accountability Phase - Test Your Knowledge!
7. 4 - The Accountability Phase - Independent Learning
8. 4 - The Accountability Phase - Independent Learning - Model Answers
9. 4.05 - Section Four - Accountability - Summary
1. 5.00 - The Preparation Phase - Introduction
2. 5.00.1 - RAFM - Who Owns the DSAR Process?
3. 5.00.2 - Ownership & Joint Controllers
4. 5.01 - RAFM - Resource - The Right to Access Corpus
5. 5.02 - RAFM - Resource - The DSAR Processing Environment
6. 5.03 - RAFM - Resource - Train
7. 5 - The Preparation Phase - Test Your Knowledge!
8. 5 - The Preparation Phase - Independent Learning
9. 5 - The Preparation Phase - Independent Learning - Model Answers
10. 5.04 - Section Five - The Preparation Phase - Summary
1. 6.00 - Section Six - The Collection Phase - Introduction
2. 6.01.1 - Verify (1)
3. 6.01.2 - Which right of access applies?
4. 6.01.3 - Verify (2)
5. Scenario Maze - Recognising a DSAR
6. 6.02 - Search (1) - Scoping the Request
7. 6.03 - Search (2) - The ID Plan
8. 6.04 - Search (3) - Collection Instructions
9. 6.05 - Search (4) - Data stored with Processors
10. 6.06 - Search (5) - Keyword Searches
11. 6.07 - Search (6) - Inferred Data
12. 6.08 - Preserve (1)
13. 6.09 - Preserve (2) - Creating a Safe Place
14. 6.10 - Preserve (3) - Litigation Hold
15. 6.11 - Preserve (4) - The Index File
16. 6.12 - Preserve (5) - Hashing
17. 6.12.1 - Hashing using MS Windows Powershell (Windows 10/11)
18. 6 - The Collection Phase - Test Your Knowledge!
19. 6 - The Collection Phase - Independent Learning
20. 6 - The Collection Phase - Independent Learning - Model Answers
21. 6.13 - Section Six - The Collection Phase - Summary
1. 7.00 - The Treatment Phase - Introduction
2. 7.01 - Review (1) & Lawful Basis for Processing
3. 7.02 - Review (2) - Reduction & Deduplication
4. 7.03 - Review (3) - Identifying Third Party Data
5. 7.04 - Review (4) - Identifying & Applying Exemptions
6. 7.05 - Review (5) - Identifying Intellectual Property & Copyright Issues
7. 7.06 - Review (6) - Seeking Legal Advice
8. 7.07 - Redact (1)
9. 7.08 - Redact (2) - The Redaction Process (Text Based Documents)
10. 7.09 - Redact (3) - The Redaction Process (Audio & Visual Material)
11. 7.10 - Redact (4) - Processing Audio File Formats
12. 7.11 - Redact (5) - Processing Visual File Formats
13. 7.12 - Produce (1) - The Primary Material
14. 7.13 - Produce (2) - Supplementary Material
15. 7.14 - Produce (3) - Reasonable Adjustments
16. 7.15 - Produce (4) - Clean Up
17. Section Seven - The Treatment Phase - Test Your Knowledge!
18. Independent Learning
19. Independent Learning - Model Answers - Section Seven
20. 7.16 - Section Seven - The Treatment Phase - Summary
1. 8.00 - Section Eight - The Delivery Phase - Introduction
2. 8.01 - Communicate (1) - Security in Transit
3. 8.02 - Communicate (2) - Effective Communication Management
4. 8.03 - Communicate (3) - Template Preparation
5. 8.04 - Communicate (4) - Templates - Preamble Introduction
6. 8.05 - Communicate (5) - Templates - Preamble (1) - Acknowledgement
7. 8.05a - Communicate (5)- Templates - Preamble (2) - Confirming Identity - Identification Request
8. 8.05b - Communicate (5) - Templates - Preamble (3) - Confirming Identity - Unable to Verify Identification
9. 8.05c - Communicate (5) - Templates - Preamble (4) - Confirming Identity - Identification Verified
10. 8.05d - Communicate (5) - Templates - Preamble (5) - Confirming Identity - Verifying Third Party Authority
11. 8.05e - Communicate (5) - Templates - Preamble (6) - Confirming Identity - Declining Third Party Request
12. 8.05f - Communicate (5) - Templates - Preamble (7) - Clarification
13. 8.05g - Communicate (5) - Templates - Preamble (8) - Extension
14. 8.05h - Communicate (5) - Templates - Preamble (9) - Authority to Provide Personal Data to a Third Party
15. 8.06 - Communicate (6) - Templates - Response Introduction
16. 8.06a - Communicate (6) - Templates - Response (1) - DSAR Base Response
17. 8.06b - Communicate (6) - Templates - Response (2) - No Data Held
18. 8.06c - Communicate (6) - Templates - Response (3) - Exemptions Applied
19. 8.06d - Communicate (6) - Templates - Response (4) - No Change in Personal Data
20. 8.06e - Communicate (6) - Templates - Response (5) - Manifestly Excessive or Unfounded DSAR
21. 8.07 - Communicate (7) - Templates - Follow Up Introduction
22. 8.07a - Communicate (7) - Templates - Follow Up (1) - Additional Material Identified
23. 8.07b - Communicate (7) - Templates - Follow Up (2) - No New Material Identified
24. 8.07c - Communicate (7) - Templates - Follow Up (3) - Denying a Request for Third Party Data
25. 8.07d - Communicate (7) - Templates - Follow Up (4) - Exercising Different Data Protection Rights - Right to Rectification Request
26. 8.08 - Communicate (8) - Templates - Complaints Introduction
27. 8.08a - Communicate (8) - Templates - Complaints (1) - Complaint Acknowledgement
28. 8.08b - Communicate (8) - Templates - Complaints (2) - Response where the controller has made an error
29. 8.08c - Communicate (8) - Templates - Complaints (3) - Response where the complaint is without merit
30. 8.08d - Communicate (8) - Templates - Complaints (4) - Response to a regulator where the complaint is without merit
31. 8.09 - Feedback
32. 8.10 - Feedback (2) - Horizon Scanning
33. 8.11 - Feedback (3) - Document Control
34. 8.12 - Feedback (4) - Process Control & Monitoring
35. 8.13 - Feedback (5) - Audit
36. Section Eight - The Delivery Phase - Test Your Knowledge!
37. Independent Learning
38. Independent Learning - Model Answers - Section Eight
1. 9.00 - Course Wrap Up
2. Before you go ...
3. You're almost done...
1. Gold Level Bonus Material

About this course

£379.00
132 lessons
5.5 hours of video content
12 months access to the course material
8 hours of CPD
Certificate of Completion

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Unlock the door to DSAR mastery and gain an edge in managing DSARs. Enrol in the Certificate in Managing Subject Access Requests and embark on a journey towards expertise, confidence, and compliance

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